Radio in Key Locked mode unable to turn off or change radio settings

Key lock: Hold [PUSH] key, LCD displays Key Lock, All keys except [PTT] key are locked. Hold [PUSH] key again to unlock the key.

If the LCD does not display key lock, try the following procedure;

  1. I would do is try disconnecting the radio from power
  2. Now press the power button to drain any remaining voltage from the components. After doing that, let it sit for 10 minutes.
  3. Next, power up the radio and see if the keys are no longer locked.

If that does not fix the problem, I recommend submitting an RMA request so we can repair the radio for you.

Please visit to obtain an RMA Number. You will need to create an account if you've not previously sent something back. If you no longer have your sales receipt and did not register your radio, we can use the date code embedded in the radios serial number.

After you submit a request, we will email you the number along with the address where you will need to ship your radio.


If you have any problems submitting an RMA request, visit this page for step-by-step directions.

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