The first step is loading the RMA request page, repairs.strykerradios.com

If you have never sent something back for repair, you will need to create a new account.

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You will then be taken to the "Create an Account" page, where you will enter the requested information such as your name, address, phone number, and email address.

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*Very Important Step*

After you create an account, you will arrive back to the main repair page.

You must click on "Submit a Request for RMA." Here is where you enter details about the product that you are sending in for repair. 

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On the following page, select the product that you are sending back for repair.

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After selecting the product, a page will load, asking for details about the item and the reason for returning it. When you have completed this, click submit and follow the directions on the next page.

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 If you only need to send back one product, click on the green button that says, "I am done adding product(s). 

If you have additional products that you would like to return for warranty service, click on the add another product to return, and you will repeat the previous step. Regardless, when you are finished adding products, click on the green button.

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The final step is to confirm your address and click Submit RMA Request.

You have now successfully submitted your RMA Request.

As soon as we review the request, you will receive an email with your RMA number and the address to ship it to. Alternatively, you can log into your RMA account and retrieve that information on your own.